Making an Impact Along the Way: an Interview with Caitlin Cochran, SCS Associate Dean, Summer and Special Programs

Last week’s post was dedicated to spiritual and self-development resources, namely an examen meditation inspired by the Jesuit tradition, that one might try out during the summer months when life and work tend to be slower for many people. But summer is actually a very busy season for others, including the dedicated team of staff and faculty that run Georgetown SCS’s Summer Sessions and Summer High School programs. Mission in Motion sat down with Caitlin Cochran, who oversees the SCS summer team, to discuss the mission commitment of the summer programs, the opportunities and challenges of this work, and personal reflections on her time at the University. An alumna of Georgetown College with years of service at the University, Caitlin is also nearing the completion of a doctoral program in education focused on leadership and learning in organizations. 

This week’s Mission in Motion post is an interview with Caitlin Cochran, SCS Associate Dean, Summer and Special Programs. She reflects on the mission significance of Georgetown’s diverse summer offerings and provides some insights about the status of higher education. 

1. You’ve been a member of the Georgetown community for some time, beginning as an undergraduate student and now years later serving as the SCS Associate Dean for Summer and Special Programs. Can you share some reflections about your Georgetown experience and what stands out to you during your journey at the University? 

It has been a long journey, and so many things stand out. GU is just a really special place, and so is SCS. I actually chose Georgetown for college because I wanted to get far away from my hometown, but I struggled to fit in and find a place. The term “imposter syndrome” was not really used much then, but I definitely felt like I didn’t belong. I worked 30+ hours a week, actually for SCS, but it was called SSCE then (School for Summer and Continuing Education), plus I was a student-athlete and had to be enrolled full-time every semester. So I didn’t have a lot of free time to make friends or try things out like other students, and I really let that get to me. But one of the best things about Georgetown is that while you are here, you meet people who change you for the better. 

I’ve been here a long time, so that list of people is pretty long for me and includes faculty, coaches, teammates, co-workers, and, of course, my former deans. I actually don’t think I would have finished my degree here if it wasn’t for my advising deans in the College. I remember talking to Dean Cloke after class one day because I wanted to take a leave of absence my junior year. I was tired, anxious, depressed, burnt out, and for some inexplicable reason I registered for Mathematical Modeling which basically sealed the deal on my self-doubt and made me wonder why I was even here. After reassuring me that I did not need to be a mathematician, Dean Cloke said to me, “It doesn’t matter how you got here. What matters is what you do with the opportunity you have.” I don’t know why that made all the difference, but it did. Maybe it’s because I needed the reassurance that indeed I was not a unique failure in the system and I was not the first (or last) student to struggle. When I think back on that conversation, I can still feel a sense of relief and freedom at a renewed understanding of the word “opportunity.” 

My education here was never anything I took for granted, yet I almost gave it up in a blur of stress and loneliness. What has driven me since then is finding ways to provide opportunities for others and making it easier and more accessible for students, especially those doing it all on their own. In a lot of ways, I have come full circle and I can only hope that I have a similar impact along the way that my deans had on me. 

2. SCS runs many programs in the summer. Can you tell us more about these many different programs and how they all fit together as a unified whole? 

The summer team offers something for everyone. Literally, a learner at almost any stage can find something with us. On our non-credit and pre-college side, we design our offerings around career development theory which explains the different stages one experiences as they explore, test, and ultimately develop an affinity and identity within a certain field. High school-age students are in the career exploration stage, which focuses on information seeking, self-cognition, and testing the environment. So we provide opportunities for about 2,000 students every summer to experiment with different areas of study in a variety of ways so they can start to determine if the area and the environment match with their interests and abilities. A big part of this is reflection and understanding one’s beliefs, values, and passions, so incorporating Jesuit tools like the examen or simple reflection is built into a lot of our programs. 

The high school students can also take our credit courses. We typically see students who are further along in their career exploration participate in these courses, and many of them are testing the waters here at Georgetown to see if this is the right fit for them. Anecdotally, I have come across quite a few GU undergrads who participated in one of our programs while they were in high school, so that must be a good sign! 

In addition to the almost 200 high school students who enroll in our credit courses, we also  serve over 1,000 GU undergraduates plus close to 200 visiting students from around the world in our Summer Sessions. Students range in age and stage in these courses. By that I mean, some students are still exploring career options while others are actually exploring career changes. We have some students who are coming back to college to take courses required for a graduate or professional program or to reskill in preparation for a new job. And for our international students, our summer session courses are a way for them to experience higher education while being exposed to American culture. 

3. Your service at Georgetown has been distinguished by your commitment to the University’s mission and values. For example, you serve on the leadership group of the SCS Diversity, Equity, Belonging, and Inclusion Council (DEBIC). In what ways do you think the summer programs that you oversee uniquely animate Georgetown’s mission? 

One of the things I love about my job is that I get some freedom that a lot of people in similar positions in higher education don’t get–freedom to try things that aren’t always about enrollments or revenue. Education accessibility, affordability, and opportunity are truly important to me and need to be a part of my work, and I am so lucky to have a team of people who are just as passionate about these issues as I am. Despite long days and heavy workloads, I have never had a teammate shy away from helping with a mission-driven program. 

Our Summer College Immersion Program is the one that always comes to mind because it is long-standing and has proven to be effective. In the 12 years the program has been running, close to 85 percent of SCIP alumni graduate college in four years, which is over 30 percent higher than the national average. We’ve even seen close to 100 SCIP alumni graduate from Georgetown.

New this year, we are partnering with SFS to offer a program for HBCU students interested in exploring security studies as a career option. We have the chance to administratively support this program and be “behind the scenes” which is a new perspective for us but one we are happy to take on so we can be a part of these students’ journeys and embody our values. 

4.  As a higher education professional and scholar-practitioner studying and writing about leadership in organizations, do you have any final reflections to share? 

We’ve all heard it already, but higher education is truly at a critical moment right now, in so many ways. There has always been a tension between the desire to change and evolve and the need to remain stable and true to traditions, but we see the unintended consequences of resisting change. From very real decreases in enrollments and students questioning the value of a degree to students demanding change because the systems and processes were not designed for them–these are all consequences of maintaining the status quo of certain normative systems, structures, and cultures. And these systems, structures, and cultures are at the very heart of the student experience. Faculty and administrators have a role to play in creating this environment. As it is now, there are pockets of individuals or departments who are ready, willing, and able to embrace change; however, leaders at all levels need to embrace change if we want to course correct and change people’s minds and hearts about higher education. And some of that change may seem radical and scary. Things like rethinking degree requirements, faculty tenure, and how to truly support a diverse student body could have a meaningful, positive, and lasting impact. 

I would be remiss if I did not emphasize the importance of university staff in all of this. So often the focus and attention and accolades go to faculty, but staff play a critical role, too. I worry about the state of higher education when staff everywhere are burned out, under-resourced, and overwhelmed. We are all human and have a finite capacity to withstand certain conditions, and when we are near our capacity so consistently, things break down. Interpersonal relationships and communication suffers. Processes break down. People break down. Cultures break down. In our ecosystem, when staff break down, faculty break down and then students break down. It behooves us to take care of one another and for leadership to look after and value its staff as much as they value faculty and students.

Serving a Community in Dispersion: SCS Reflections on Sharing English Language Learning with Afghan Refugees

This week’s Mission in Motion shines a spotlight on an ongoing partnership between the English Language Center (ELC) at SCS and Georgetown’s Institute for Women, Peace, and Security to deliver virtual English language tutoring, conversation practice, and professional mentoring for many Afghan refugees who either await or are in the resettlement process. Many SCS staff and faculty have signed up for this volunteer opportunity, receiving a crash course in English language teaching and then maintaining a weekly meeting with their Afghan partners. In this interview, Dr. Sherry Steeley, Associate Teaching Professor in the ELC, and Marcel Bolintiam, SCS Associate Dean of Executive and Language Education, offer their reflections on this program and how it relates to Georgetown’s mission and values. 

Language Center at SCS and Georgetown’s Institute for Women, Peace, and Security to offer English language learning for Afghan refugees who are in the resettlement process.

1. How did this volunteer opportunity come together? What motivated this project? 

Initially, Sarah Rutherford of the Georgetown Institute for Women, Peace, and Security approached us at the recommendation of a Teaching English as a Foreign Language (TEFL) Certificate alumna. The Institute is sponsoring over 500 Afghan refugees and their families through their Onward for Afghan Women initiative, and they were initially hoping to recruit TEFL alumni to serve as tutors.  The majority of the women remain in refugee camps as they await transition to residence in the U.S. or Canada.  

Associate Dean Marcel Bolintiam strongly supported this in light of all the expertise we have in the ELC to support such an ambitious project. After discussion with Dean Kelly Otter, who is strongly committed to putting Jesuit values into action, we decided to expand the project SCS-wide to provide a broader pool of volunteers to work with the displaced Afghans.  

What motivated us and others in the community was a desire to help. And as educators, particularly at the nation’s oldest Jesuit institution, this is exactly the kind of work that we are uniquely situated to provide: a desire to serve others, a community in dispersion, and meeting individuals where they are. Drawing on the talents of SCS faculty and alumni to serve a population at a critical transition in their lives has provided a unique opportunity to engage in a cultural exchange that embodies our Jesuit values, particularly to a community literally in dispersion.

2. In what ways does the work of organizing and facilitating volunteers who serve as English conversation partners for Afghan refugees animate the mission of the English Language Center? 

The mission of the English Language Center (ELC) is to promote global understanding and education through programs and services that enhance English language proficiency, language teaching, and intercultural understanding. Through applied and practical methods, the ELC promotes academic excellence in teaching and learning that is guided by a commitment to diversity and tolerance, and respect for the individual.

Within ELC, the TEFL Certificate program’s mission is to prepare professional teachers for a career in teaching English language learners in the U.S. and globally. The majority of those who enroll in the program are motivated by social justice and a desire to make a difference in the lives of individuals by empowering them with the language skills that will enable them to more fully participate in civic, economic, and social life. Teaching English language learners is a joyful and all-encompassing process, a perpetual source of learning, and a powerful ongoing connection to cultures and peoples from around the world. The opportunity to share this kind of work with a broader community of volunteers while engaging with Afghan partners whose stories have been so moving has invigorated our commitment to the central values of our work.

Insofar as leaning into our mission, ELC was able to pull on its subject-matter experts in teacher training to provide a short-term crash course in best practices for teaching, in order to prepare the new volunteers for their role. Certainly teaching and supporting Afghan refugees’ language development is at the core of this project, but we have found that the tutors themselves have also engaged in a potential life-long friendships with their language partners that continue to build intercultural and global understanding, and this is a key theme underpinning of all our programming at ELC. 

3. What have you learned so far? Any insights that inform future efforts with this student population? 

Volunteer participants joined this initiative at varying levels of language proficiency and teaching ability, but what we have learned is that both are eager to learn more; participants’ willingness to improve their language skills as well as tutors’ desire to engage at whatever level is needed to support the refugees’ own transformational journey. 

The needs of the Afghan partners vary widely, each significant and unique. Some have only basic English skills and, as they await their onward resettlement, they are eager to develop the language they need to find their way in their future homes. Others have advanced language abilities and are focused on professional mentoring so that they can navigate the very different business culture in North America.

Tutors and Afghan partners alike have demonstrated incredible creativity and have undertaken extensive learning in order to overcome technological barriers. Tutors have demonstrated flexibility and generosity in planning and Afghan partners have evidenced incredible commitment and motivation in very challenging circumstances.  

Learning has been perhaps most crucial at a deeper level, as U.S. tutors and Afghan partners have forged strong ties across cultural, linguistic, geographic, and circumstantial divides. The impact on tutors has been deeply emotional—moving, humbling, and inspiring.

A GU tutoring partner noted the Afghan partners’ positivity, their passion, their resilience. “They are just so focused on being the best versions of themselves that they can be. They don’t focus on their struggles; they focus on moving forward. They are truly inspiring. And when we click on a subject (such as practicing interviews), the sense of worth it inspires is almost unexplainable.”

Another reflected on interaction with her Afghan partner regarding events in Ukraine, and how personal they felt to her in the wake of her flight from Afghanistan.  

More difficult news was shared by a GU partner who was unable to stop thinking about the fact that her Afghan partner did not know which of her children would be able to migrate with her, and whether those left behind would be able to join her later.

Embodying the resilience of many in the Afghan group was an update from another GU partner: “The Afghan couple I tutor is currently living in [the U.S.]. They are amazing and inspire me every time I talk to them. They arrived in December, and they have spent the past three months scurrying to find jobs and pushing themselves to learn English in order to adapt to life in the U.S.  Every time they address me, they say, “Dear teacher,” and it melts my heart. They are so grateful to be my students and to be here in the U.S. And we are so lucky to have them: the husband was a journalist in Kabul; the wife was an artist. Eventually, they want to get their master’s degrees here, and they want to do so much: to support the families that they had to leave behind and to integrate into life in the U.S. as much as possible.”

Working with Afghan partners has inspired and renewed our passion for and commitment to education as the key to creating global dialogue, understandings, and opportunity, the core values that brought many of us to the teaching profession. What we’ve learned for ongoing expansion of this work is to prepare both sides for flexibility in working through technological and logistical challenges—scheduling across time zones, rescheduling when other life demands compel this—and to avoid becoming discouraged. Above all, bringing and holding a spirit of openness and mutual respect that lie at the heart of this work is critical. We are profoundly grateful for the opportunity to engage in this partnership and to interact with this resilient community.

Head and Heart Moved to Action: Reflections on a Critical Immersion to the U.S.-Mexico Border

For the inaugural post of Mission in Motion, a blog dedicated to reflections about efforts to animate Jesuit values at Georgetown University’s School of Continuing Studies, Jamie Kralovec, Associate Director for Mission Integration, offers a reflection about his experience on the U.S.-Mexico border through Georgetown’s Magis Kino Immersion.

“I will do anything to get back to my children.”

Photo of the Georgetown group walking along the Mexican side of the wall across from Nogales, Arizona

Hearing Ariel’s words firsthand forever changed my understanding of the issues surrounding migration on the border between the United States and Mexico. Ariel lived for years in the U.S. without legal documentation, before being apprehended by law enforcement, sentenced to 1.5 years in a federal detention facility, and then deported to Mexico, a country where she has no family or friends. She left behind two children in the U.S. and a career in health care as a Certified Nursing Assistant. Ariel shared her story with me and a group of other Georgetown faculty and staff at Casa Nazareth, a shelter in Nogales, Mexico run by the Kino Border Initiative (KBI) that provides safety, healing, and micro-enterprise opportunities for migrant women. We were in Mexico and southern Arizona in January 2019 through Georgetown’s Magis Kino Border Immersion, an intensive experiential trip with three goals: 1) grow and learn together about the reality of migration issues on the U.S. – Mexico border; 2) consider the implications of this reality for our individual and collective spheres of influence; and 3) reflect together on our roles and responsibilities as faculty and staff at Georgetown relative to the issue of migration.

Each woman at Casa Nazareth had a unique story, but all have been broken in some way by the immigration system, some crossing hundreds of miles of treacherous, uninhabitable desert in the hope of securing a better life. In painful and uncomfortable moments seated around an intimate circle, I ceased to be a distant and passive observer of a complicated policy issue. The unpleasant emotions I was feeling during Ariel’s retelling: sadness, anger, and shame, helped lead me into a deeper, more personal engagement with the persons and events of the immersion experience. With resilience and vulnerability, Ariel invited me into an intimate encounter with her as a person with a story that compels a personal response. As a father of three young children, I suddenly found myself grappling with the personally unimaginable: a life separated from my wife and children by a structure that imposes legal and physical barriers to family unification. This movement: from detached, rational analysis to growing in reverence and relationship with persons our society relegates to the margins, embodies our mission at Georgetown as a Jesuit educational institution committed to social justice. Fr. Greg Boyle, well-known Jesuit author of Tattoos on the Heart: The Power of Boundless Compassion, describes the mutuality that happens in these encounters as kinship:

Soon we imagine, with God, this circle of compassion. Then we imagine no one standing outside of that circle, moving ourselves closer to the margins so that the margins themselves will be erased. We stand there with those whose dignity has been denied.

Facilitated by Georgetown’s Office of Campus Ministry and the Center for Social Justice Research, Teaching, and Service, Magis Kino models Jesuit education and its interplay of experience, reflection, and action by asking participants to make a sustained commitment to justice as a result of engaging directly with the issues of migration. This approach to learning only works if groups make room for continuous reflection before, during, and after the experience. Reflection helps us make meaning of our experiences by getting in touch with the deeper sources of our sensations, allowing ourselves “to be challenged to change” in the words of former Jesuit Superior General Fr. Peter-Hans Kolvenbach. KBI’s approach to immersion trips, designed so that participants humanize, accompany, and complicate their experiences, helped spur our group’s deep reflections at the end of each day. In keeping with its commitment to complicate the issues, KBI also introduced us to a diversity of stakeholders, including law enforcement, the court system, and property owners and ranchers along the border. 

Fr. Peter Neeley of the Kino Border Initiative sharing “holy relics,” objects left behind by migrants along a trail frequently used by migrants near Arivaca, Arizona

One of the trip’s most poignant and physically demanding experiences was a two-hour guided walk of a portion of the migrant trail in Arivaca, Arizona. Jesuit Fr. Peter Neeley led the hike and encouraged us not to reproduce, but to visualize the immigrant experience. It was here that Fr. Neeley presented us with goods he has collected over time left behind by migrants on their arduous journeys. Referring to these objects as “holy relics,” Neeley invited us to grow in solidarity and love for migrants by imagining the people who had once held these objects. The baby bottle for a nursing infant stirred strong emotions and again, like Ariel‘s story, crashed my internal defensive barriers that deceive me into believing that migration does not concern me personally. It pulled me to recognize and affirm the inherent human dignity that I share with the mother and the child who had passed the trail beneath my feet. I will keep these holy relics in mind as I continue to discern the most effective ways that I am called to respond to this experience.

Georgetown faculty and staff eating with parishioners of St. Ferdinand church in Arivaca, Arizona

Pope Francis has encouraged the world to “show some concrete solidarity” with migrants and my immersion experience leads to me to consider ways to express such real solidarity. Four days in Nogales left me with many questions for which I do not pretend to have the answers. I am especially aware after this experience of my own privilege. I will never live on a daily basis with the regular fear and anxiety that migrants carry, or that of our own undocumented students at Georgetown. In spite of this privilege, I cannot proceed without acknowledging that my time in Arizona and Mexico claimed me in a significant way. While there are no perfect solutions to the multi-faceted issues of migration, the complexity does not excuse meaningful action. How might we respond to the needs of migrants and to the social justice implications as individuals and as university community? In the months that follow I will discern this question along with my colleagues at Georgetown. Mindful that individuals are called to respond in their own unique ways, I offer some suggested action steps for anyone interested in humanizing the issue of migration while recognizing its complexity and emphasizing accompaniment of people on their journey:

  • Support KBI’s critical work of education, humanitarian assistance, and advocacy with a financial donation. The organization especially needs in-kind donations of clothing, toiletries, and home goods.
The Georgetown group of faculty and staff on the Kino Border Immersion with hosts from St. Ferdinand and the Kino Border Initiative

The word Magis, rooted in the Jesuit virtue of magnanimity, invites all of us involved in educational endeavors at Georgetown to respond to the gifts of our own lives with gratitude and generosity for others. My brief time on the U.S. – Mexico border moved me to deeper sensitivity and awareness of the suffering experienced by migrants. Jesuit education inspires us at Georgetown to use all of our gifts, including our intellectual inquiry, to engage constructively with the suffering of persons on the margins. I will continue to discern my response to Ariel’s sacred story and her invitation to a deeper solidarity.

Please reach out to Jamie at pjk34@georgetown.edu with any questions or reactions to the post.